Legal
Legal
Policies, agreements, and compliance documentation for the Intended platform. Enterprise customers requiring custom terms, BAAs, or additional security documentation should contact legal@intended.so.
Agreements
Terms of Service
Updated 2026-03-26Terms governing usage of Intended services, APIs, SDKs, and platform security responsibilities.
Data Processing Agreement
Updated 2026-03-26Standard DPA for enterprise customers covering data handling, sub-processors, international transfers, security controls, and breach notification.
Service Level Agreement
Updated 2026-03-26Uptime commitments, service credits, measurement methodology, and support response times for Enterprise plan customers.
Policies
Privacy Policy
Updated 2026-03-26How Intended collects, processes, and protects data across the platform, website, and API services.
Cookie Policy
Updated 2026-03-26Cookies and similar technologies used by the Intended website and platform, with details on types, purposes, and management.
Acceptable Use Policy
Updated 2026-03-26Rules governing acceptable use of the Intended platform, APIs, and AI agent interactions, including prohibited conduct and enforcement.
Security Policy
Updated 2026-04-04Platform security practices, infrastructure, cryptography, audit trail integrity, and responsible disclosure program.
Compliance
EU AI Act Compliance Statement
Updated 2026-04-04Intended's compliance posture under the EU Artificial Intelligence Act, including system classification and human oversight.
Customer Guidance: AI Act High-Risk Categories
Updated 2026-04-04Guidance for customers on when their AI system deployment may be classified as high-risk under Annex III of the EU AI Act.
Legal Requests
Need a custom MSA, BAA, or specific regulatory addendum? Enterprise customers can request custom legal documentation through their account team or by contacting legal@intended.so.